Macberries Infotech ("we", "us", or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website https://macberries.com or use our products and services. This policy is aligned with regulatory standards and Razorpay's guidelines for merchant websites.
Privacy Policy
1. Introduction
2. Information We Collect
We may collect the following categories of information:
Personal Information
Name, email, phone number, billing/shipping address, and contact details
Payment Information
Transaction details securely processed through Razorpay (PCI-DSS compliant)
Technical Information
IP address, browser type, device details, access times, and pages visited
a. Personal Identification Information
Name, email address, phone number, billing/shipping address, and other contact details provided during purchase or contact forms.
b. Payment Information
When you make a payment on our website, we may collect transaction details. We do not store your card or banking information. All payment processing is securely handled by Razorpay, our payment gateway partner, which is PCI-DSS compliant.
PCI-DSS Compliant
SSL Encrypted
Razorpay Secure
c. Technical & Usage Information
We automatically collect certain information through cookies and similar technologies, such as your IP address, browser type, device details, access times, and pages visited.
3. How We Use Your Information
Your information is used to:
- Process orders and deliver products/services
- Send order confirmations, invoices, and service updates
- Respond to your queries, requests, or customer service issues
- Improve our website, services, and customer experience
- Comply with legal obligations, including fraud prevention
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information only with:
- Razorpay or other payment processors, to handle secure transactions
- Service Providers, such as delivery/logistics partners, for order fulfillment
- Legal or Regulatory Authorities, when required by law, to comply with legal processes
5. Data Security
We maintain appropriate technical and organizational measures to protect your personal data. All payment transactions are encrypted and securely processed through Razorpay using SSL and PCI-DSS protocols. Access to personal data is restricted to authorized personnel only.
Security Measures
Our comprehensive security framework includes data encryption, secure payment processing, restricted access controls, and regular security audits to ensure your information remains protected at all times.
6. Your Rights
You have the following rights regarding your personal data:
Right to Access
You can request access to your personal data.
Right to Rectification
You can ask to correct inaccurate or incomplete data.
Right to Erasure
You can request deletion of your data, under applicable laws.
Right to Restrict Processing
You may request us to stop processing your data under certain conditions.
Right to Object
You can object to processing for direct marketing purposes.
Right to Data Portability
You can request your data in a structured format to transfer to another provider.
7. Cookies
We use cookies to enhance user experience, analyze site traffic, and offer personalized content. You may manage cookie preferences in your browser settings.
Cookie Usage
Our cookies help us understand how you interact with our website, allowing us to improve your browsing experience and provide more relevant content and services.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date."
Note: This Privacy Policy is designed to comply with applicable data protection laws and Razorpay's merchant requirements. We are committed to maintaining the highest standards of data privacy and security.