Terms & Conditions

By accessing and using the services provided by Macberries Infotech Private Limited ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use our services.

Macberries Infotech provides comprehensive IT services including but not limited to:

• Software Development and Custom Application Development
• Web Design and Development Services
• Enterprise Resource Planning (ERP) Solutions
• Mobile Application Development (iOS/Android)
• Cloud Integration and Migration Services
• Digital Marketing and SEO Services
• IT Consulting and Technology Advisory
• E-commerce Solutions and Online Store Development
• Database Design and Management
• System Integration and API Development

By using our services, you agree to:

• Provide accurate, current, and complete information during registration and service usage
• Maintain the security and confidentiality of your account credentials
• Use our services only for lawful purposes and in accordance with these Terms
• Not engage in any activity that interferes with or disrupts our services
• Respect intellectual property rights and not infringe upon third-party rights
• Comply with all applicable local, state, national, and international laws and regulations

Payment Terms:

• Project-Based Services: Payment schedules are defined in individual project agreements, typically involving milestone-based payments
• Recurring Services: Monthly or annual billing cycles as agreed upon in service contracts
• Consultation Services: Hourly rates or fixed consultation fees as specified in engagement letters
• Payment Methods: We accept payments via credit cards, debit cards, net banking, UPI, and bank transfers through our secure payment gateway
• Currency: All payments are processed in Indian Rupees (INR) unless otherwise specified
• Late Payments: Overdue payments may incur late fees and suspension of services

Our refund and cancellation terms vary based on service type:

• Development Projects: Refunds are processed based on work completed and project milestones achieved
• Consulting Services: Cancellations must be made 24 hours before scheduled sessions
• Subscription Services: Cancellations effective from the next billing cycle
• Custom Software: Refund eligibility depends on project phase and deliverables completed

For detailed refund terms, please refer to our Cancellation & Refund Policy.

All intellectual property rights in our services, including but not limited to software, designs, content, trademarks, and methodologies, remain the property of Macberries Infotech or our licensors.

Client Work Product:

• Custom developments created specifically for clients become client property upon full payment
• We retain rights to underlying frameworks, libraries, and general methodologies
• Third-party components used remain subject to their respective licenses
• We may retain portfolio rights to showcase completed work with client consent

We are committed to protecting your privacy and personal information. Our data handling practices include:

• Secure storage and processing of personal and business data
• Compliance with applicable data protection regulations
• Limited data sharing only with explicit consent or legal requirement
• Implementation of appropriate technical and organizational security measures

For comprehensive details, please review our Privacy Policy.

To the fullest extent permitted by applicable law, Macberries Infotech shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or system failures beyond our reasonable control
• Damages resulting from third-party services or components

Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

We strive to provide high-quality services with the following commitments:

• Uptime: 99.9% uptime for hosted services (excluding scheduled maintenance)
• Response Time: Initial response to support queries within 24 hours during business days
• Project Delivery: Adherence to agreed timelines and milestone schedules
• Quality Assurance: Comprehensive testing and quality checks before delivery

These Terms remain in effect while you use our services. Either party may terminate the agreement:

• With written notice as specified in individual service agreements
• Immediately in case of material breach of these Terms
• For convenience with appropriate notice period

Upon termination, you must cease using our services, and we will provide data export options where applicable.

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [City, State], India.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

We will notify users of material changes through email or prominent website notices.